Visitor Guide

Animals

Only assistance animals are allowed. Dogs and other pets should not be brought to Festival.

Bathrooms

  • Indoor: Monroe Avenue level of the City/County complex
  • Portable: throughout Festival grounds as noted on the map
  • Handicap Accessible: throughout Festival grounds as noted on the map

Bike Corral

Safely store your bike at the northwest corner of Lyon Street and Ottawa Avenue. No bikes, mopeds, skateboards, scooters or rollerblades are allowed. The Bike Corral is provided free of charge with donations accepted. Please note: bikes left after 5pm on Sunday will be donated to charity.

Hours:
Friday Noon – 10pm
Saturday 9am – 10pm
Sunday 9am – 5pm

Handicapped Services

Located on Ottawa Avenue south of Michigan Street. We provide wheelchairs, sighted guides, Braille and large-print programs, and other assistance for people with disabilities.

Handicapped Parking
For cars with state-endorsed stickers, parking is available in the Government Center ramp below Calder Plaza, accessible from Ottawa Avenue south of Michigan Street on Friday noon to 10:00pm, Saturday 9am – 10pm, and Sunday 9am – 8pm.

Infant Care Center

Located on the Monroe Avenue level of the City/County Complex is a private, quiet area for diapering and feeding. Emergency diapers and sunscreen provided. The Infant Care Center is staffed by the West Michigan Association of Lactation Consultants.

Information/Lost & Found

Located on Calder Plaza and also on Monroe Center at Ottawa Avenue, this is where you’ll find information about Festival, programs (donations appreciated), lost & found items and bus schedules.

Parking

Parking is abundant in downtown Grand Rapids. Please visit the City of Grand Rapids Parking Services page online for a map and lot pricing. Privately-owned lots can be found throughout downtown as well, or better yet, save gas and money and ride the Rapid. http://www.ridetherapid.org

Pay Phones

Located in the Monroe Avenue level of the City/County Complex.

The Rapid - Bus Service

Save gas and money on parking by using the Rapid. For more information on route maps, schedules and fare information please visit http://www.ridetherapid.org or call the information line at 776-1100.

Security

Police are always available on Festival grounds, or ask a Festival volunteer for help. 

Storm Shelters

In case of severe weather, an announcement will be made at each of the stages and throughout indoor venues and you will be advised of the nearest place to seek shelter. Storm shelters are indicated on the Festival map.