Visitor Information

Logo of LifeEMS services

We are grateful to LifeEMS for on-site emergency vehicles and personnel during Festival.

Did you know that Festival has a free Bike Corral to securely store your bicycle? Or that we provide free accessibility services such as parking, wheelchairs, ASL interpreters, Braille and large-print programs? How about free access to a quiet, private area for nursing mothers? We want everyone's visit to be comfortable and inclusive.

Download the 2016 Festival Program and Map PDF (large file size - 3.1MB)

2016 Festival Program (PDF)

Online Event Guide and Performance Schedule »


Google Map

Information Tent

Corner of Ottawa & Monroe Center, and on Calder Plaza
Find info about Festival and get your printed program here (a donation is appreciated!. We also have lost and found items.


Only assistance animals are allowed. For the comfort of our animals friends and Festival guests, dogs and other pets should not be brought to Festival.


  • Indoor: Monroe Avenue level of the City/County complex
  • Portable: throughout Festival grounds as noted on the map
  • Accessible:Throughout Festival—Look for the wheelchair symbol on the map (and on the Porta-Jon doors.)

Bike Corral

Safely store your bike at the northwest corner of Lyon Street and Ottawa Avenue. For the safety of pedestrians, no bikes, mopeds, skateboards, scooters or rollerblades are allowed on Festival grounds, including sidewalks or closed streets during Festival. The Bike Corral is provided free of charge with donations accepted. Please note: bikes left after 5pm on Sunday will be donated to charity.

Friday Noon – 10pm
Saturday 9am – 10pm
Sunday 9am – 5pm

Accessibility Services

Located on Ottawa Avenue south of Michigan Street. We provide wheelchairs, sighted guides, Braille and large-print programs, and other assistance for people with disabilities. People with disabilities get front-of-the-line status at Festival activities and food booths.

Accessible Parking
For cars with state-endorsed stickers, parking is available in the Government Center ramp below Calder Plaza, accessible from Ottawa Avenue south of Michigan Street on Friday noon to 10:00pm, Saturday 9am – 10pm, and Sunday 9am – 8pm.

Infant Care Center

Located on the Monroe Avenue level of the City/County Complex is a private, quiet area for diapering, nursing and feeding. Emergency diapers and sunscreen provided. The Infant Care Center is staffed by the West Michigan Association of Lactation Consultants.

Lost & Found

Located on Calder Plaza and also on Monroe Center at Ottawa Avenue, this is where you go for lost & found items.


Parking is abundant in downtown Grand Rapids. Please visit the City of Grand Rapids Parking Services page online for a map and lot pricing. Privately-owned lots can be found throughout downtown as well, or better yet, save gas and money and ride the Rapid.

The Rapid - Bus Service

Save gas and money on parking by using the Rapid. For more information on route maps, schedules and fare information please visit or call the information line at 776-1100.


Police are always available on Festival grounds, or ask a Festival volunteer for help. 

Storm Shelters

Government Center Parking Ramp under Calder Plaza Inside the City Parking Ramps at Ionia and Pearl, and at Ottawa and Louis

In case of severe weather, announce-ments will be made at each stage and indoor venue advising you of the nearest place to seek shelter. Storm shelters are indicated on the Festival map.

Contact us

Still have questions? Send us an email at .(JavaScript must be enabled to view this email address)