Important Info
Animals
Only assistance animals are allowed.
Bathrooms
- Indoor: Monroe Avenue level of the City/County complex and in the Old Art Museum (entrances at Pearl and Lyon)
- Portable: throughout festival of the arts grounds as noted on the map
- Handicap Accessible: throughout festival of the arts grounds as noted on the map
Bike Corral
Safely store your bike at the northwest corner of Lyon Street and Ottawa Avenue. No bikes, mopeds, skateboards, scooters or rollerblades are allowed on festival grounds. The Bike Corral is provided free of charge with donations accepted. Please note: bikes left after 5pm on Sunday will be donated to charity.
Hours:
Friday Noon – 10pm
Saturday 9am – 10pm
Sunday 9am – 5pm
Emergency/First Aid
An Emergency/First Aid station is located inside the County Building, on Calder Plaza next to City Hall. Life EMS Ambulance is also located on the corner of Ottawa and Lyon and police, paramedics and EMTs patrol the grounds throughout the festival of the arts weekend. Special thanks to Life EMS for its significant contributions to festival.
Handicapped Center
Located on Ottawa Avenue south of Michigan Street. We provide:
- Assistance with parking, mobility assistance and sighted guides
- Interpretive guides for performances
- Braille and enlarged print programs
- Signed tours for the hearing impaired
Special thanks to Hope Network for underwriting this service.
Handicapped Parking
For cars with state-endorsed stickers, parking is available in the Government Center ramp below Calder Plaza, accessible from Ottawa Avenue south of Michigan Street on Friday noon to 10:00pm, Saturday 9am – 10pm, and Sunday 9am – 8pm.
Infant Care Center
Located on the Monroe Avenue level of the City/County Complex is a private, quiet area for diapering and feeding. Emergency diapers and sunscreen provided. The Infant Care Center is staffed by the West Michigan Association of Lactation Consultants.
Information/Lost & Found
Located on Calder Plaza and also on Monroe Center at Ottawa Avenue, this is where you’ll find information about festival, programs (donations appreciated), lost & found items and the bus schedule.
Parking
Parking is abundant in downtown Grand Rapids. Please visit the City of Grand Rapids Parking Services page online for a map and lot pricing. Privately-owned lots can be found throughout downtown as well, or better yet, save gas and money and ride the Rapid. http://www.ridetherapid.org
Pay Phones
Located in the Monroe Avenue level of the City/County Complex.
Rapid Bus Service
Save gas and money on parking by using the Rapid. For more information on route maps, schedules and fare information please visit http://www.ridetherapid.org or call the information line at 776-1100.
Security
Police are available throughout festival of the arts grounds and volunteers wearing tan festival hats are able to help as well.
Storm Shelters
In case of severe weather, an announcement will be made at each of the stages and throughout indoor venues and you will be advised of the nearest place to seek shelter.
